Privacy Policy

1. Information We Collect

When you place an order or create an account with ALIKAÍ NEW YORK, we collect certain personal information necessary to fulfill your purchase and provide you with our services.

• Name, email address, phone number
• Billing and shipping address
• Payment details (processed securely — we do not store card data)
• Order history and communication preferences

We may also collect non-personal data such as browser type, pages visited, and device information to improve the performance of our website.

2. How We Use Your Information

Your information is used solely to operate and improve our services:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Send occasional newsletters if you have opted in
• Detect and prevent fraudulent transactions

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies

Our website uses cookies to enhance your browsing experience, maintain your cart session, and analyse site traffic. You may disable cookies through your browser settings; however, doing so may affect certain features of our site.

4. Third-Party Services

We use Shopify to power our store. Your data is shared with Shopify only to the extent necessary to process transactions. Please refer to Shopify's Privacy Policy for more information on how they handle data. We may also use services such as shipping carriers and email platforms, all of which are contractually bound to protect your information.

5. Data Retention & Security

We retain your personal data for as long as your account is active or as needed to provide services. All data is stored with industry-standard encryption. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You have the right to access, correct, or delete the personal data we hold about you. You may also withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us at contact@alikainyc.com.

7. Contact

For any privacy-related questions, please reach us at contact@alikainyc.com. We aim to respond within 2 business days.